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GE Emergency Response
 

To those affected by the hurricanes:

First, let us say that our thoughts and prayers are with you and your families as you work to recover from these terrible events. We stand behind you ready to help in any way that we can.

This website was created to provide easy and quick access to reference materials about coping with electrical product issues during natural disasters and resources for assistance.

In order to support you during this difficult time, we have pulled together a broad team of people prepared to work around the clock to serve you. The program includes the following elements:

  • In addition to your local sales representatives, our Customer Service team has set up capability to answer calls 24x7 and has added a “natural disaster” prompt that will direct impacted callers to a dedicated team.

  • The factories have ramped up production on stock items that are typically ordered in your area as well as freeing up short cycle capacity for non-stock equipment items.

We hope that these combined efforts will help to return life to normal for you all as quickly as possible. In the meantime, please don't hesitate to let us know how we can be of service.

Contact Lists

Hurricane Ike

Hurricane Gustav



Where to Buy

GE Energy Engineering Services Disaster Recovery
When you need help fast, one call puts you in touch with over 2000 field resources ready to serve you. GE provides comprehensive service solutions for your power, automation, and drives and controls systems.

Product References

FAQs

GE Product Information
Detailed application, installation, brochures and technical documentation for a full range of GE electrical distribution products.

How to read a GE Nameplate

 

GE Emergency Response — Here to lend a helping hand.

Need Help?

We have someone available to talk with you 24 hours a day, 7 days a week. Just call us at:
1-800-GE-1-STOP
(800 431 7867)

Other Resources

"Evaluating Water-Damaged Equipment"
A NEMA (National Electrical Manufacturers Association) reference document

"How to protect yourself and others from electrical hazards following a natural disaster"
A CDC (Center for Disease Control) reference document

Guidelines for Handling Water-Damaged Electrical Equipment

Panel Maintenance Guide

Switchboard Panel Maintenance

If you can't find what you're looking for or would like someone from GE to contact you for assistance, please email: emergencyresponseteam@ge.com